How to reach us

Support channels and response times

📧 Email support

Technical queries

Send detailed FEA model questions or license issues to info@shemalesvr.com. Our engineering team reviews every ticket within 4 business hours during weekdays.

📞 Phone hotline

Urgent simulation issues

Call 062 13161608 for critical solver crashes or license server outages. Phone support is available Monday to Friday, 09:00–18:00 IST, with a target pickup time under 90 seconds.

📖 Knowledge base

Self-service FAQ

Browse our curated FAQ covering common boundary condition errors, mesh convergence tips, and thermal coupling setup. Most answers include step-by-step screenshots and example input files.

🛠️ Remote assistance

Live session for complex setups

Schedule a remote desktop session with a stress analysis engineer for multi-physics models or custom material definitions. Typical session duration is 45 minutes, and we confirm availability within one business day.

📄 Documentation portal

Release notes and manuals

Access the full FEA Simulation Suite documentation, including solver theory guides, API references, and version changelogs. Updated with every quarterly release.

💬 Community forum

Peer discussion and tips

Join other mechanical engineers in the StressAnalysis forum to share fatigue analysis workflows, thermal expansion case studies, and post-processing tricks. Moderated by our senior simulation staff.

Book a Simulation Slot

Schedule a dedicated time block with our FEA engineers to run your assembly through high-pressure loading and thermal stress tests. We’ll prepare the environment based on your model specs.

Contact the Stress Analysis Team

Reach out for technical support, licensing inquiries, or to schedule a demo of our FEA simulation tools.

Office address

58, Daanish Apartments, AnjanaGunj

Business hours

Monday – Friday, 09:00 – 18:00 IST

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